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Processing
- Processing is one of Global Resourcing's broadest service offerings and includes activities from entry-level data entry to high end Professional Services. Processing requires variable levels of involvement with the customer, ranging from simple exception reporting activities to operating in close collaboration with the onshore teams.
- Processing includes a breadth of services like answering customer and branch queries, resolving service failures, opening/closing relationships and investigating money laundering activities amongst others.
Executed at:
- All Group Service Centres in HSBC Global Resourcing
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