Welcome to HSBC
Technology and Services (HTS), a pivotal part of the
HSBC Group which seamlessly integrates technology platforms and operations
with an aim to re-define customer experience and drive down unit cost of production.
HTS provides solutions which connect
people, devices and networks across the globe and combine domain expertise, process
skills and technology to deliver unparalleled business value, thereby enabling HSBC to
stay ahead of competition by addressing market changes quickly and developing profitable
customer relationships.
Global Service Delivery (GSD) is an integral part of
HSBC Technology and Services and delivers world-class services for
HSBC's customers across Retail Banking & Wealth Management; Commercial
Banking; Global Banking and Markets; and Global Private Banking.
We have a diverse talent pool that anticipates and understands the needs of HSBC's
customers globally and operates through a network of 19 Group Service Centres across
Europe, the Asia Pacific & the Middle East. The Group Service Centres play a key
role to deliver a consistent customer experience and drive customer advocacy for
HSBC by creating a seamless service delivery proposition.
GSD delivers best in class services through a global network of Centres of Excellence (CoE) which are aligned to
the key lines of businesses and the global functions of
HSBC Group. The COEs leverage breadth of process skills and depth of
domain expertise, combining it with global scale and best practices to deliver a
consistent experience for
HSBC customers, globally.
We believe that our people are our biggest asset. We are committed to fostering
an environment of continuous learning and professional development to help our people
lead & grow . Our people work with some of the best minds & best-in-class processes
in the industry, globally . We invite talented individuals to build exciting careers
with us.